CLEVELAND, Ohio — Cleveland City Hall is set to reopen today, June 20, at noon after being closed for part of the last two weeks following a ransomware attack.

What You Need To Know

  • Cleveland City Hall is set to reopen today at noon, after being closed for the majority of the last two weeks following a ransomware attack

  • The city confirmed the later opening and warned of lines and delays while their employees work with citizens who require assistance

  • In a statement, the city had thanked the public for their patience and understanding during the closure

The city confirmed the later opening and warned of lines and delays while their employees work with citizens who require assistance. Building & housing, assessments/licenses and vital statistics services will be available, according to a press release.

The city also said regular meetings will occur unless specified otherwise, and civil service examinations will continue as normal. The city recommends calling 311 for a status update on other services before arriving.

The city recommends the following tips for a smooth a experience at City Hall, as the navigate reopening:

  • “Please be patient: Things may be slow, and we expect lines for service
  • Use online options when possible: Systems that are up and running are safe to use
  • Building & Housing customers are asked to use the Accela portal to upload documents. Please do not bring in hardcopies as we are unable to scan documents at this time”

The city had thanked the public for their patience and understanding during the closure.

“City Hall remains committed to ensuring the security and integrity of our systems and services as we continue to recover from the cyber attacks," the city said in a statement.

City Hall had been closed on Wednesday in recognition of the Juneteenth holiday.   

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