CLEVELAND — Cleveland City Hall will once again be closed on Tuesday to the public, city officials said in a statement. 

Cleveland officials confirmed Friday a ransomware attack is what shut down City Hall and Erieview for most of last week. Previously, the matter was referred to as a "cyber incident."

"We thank the public for their patience and understanding during this challenging time. City Hall remains committed to ensuring the security and integrity of our systems and services as we continue to recover from the cyber attacks," the city said in a statement. 

The city said on Friday that the threat has been identified and contained, but the investigation is ongoing.

Last week, City Hall shut down Monday and Tuesday, reopened Wednesday, and then shut down again Thursday and Friday after officials encountered "some expected challenges" with their systems. 

Residents are encouraged to either call 311 for more information or use online services in the meantime. 

Residents who are requesting birth or death certificates are encouraged to submit applications online here or through the Ohio Department of Health. For residents who prefer to request a copy in person, Parma and Lakewood city halls can assist.

Applications for certain permits are accessible online. Those include: 

• Building and Housing permit applications and Certificate of Disclosures, click here.
• Click here for instructions on using Accela Citizen Access. 
• For Lead Certificates, click here.