LOUISVILLE, Ky. — A warning from RiverLink, the toll system for the three bridges connecting Kentucky and Indiana, about a smishing attack aimed at RiverLink users. Smishing is a scam using deceptive text messages.
According to RiverLink, the text message includes a link, and the sender is listed as “RiverLinks” or “Kentucky Toll Roads.” The message is not from RiverLink and the company warns users not to click the link that asks for personal information.
The toll system says it does not use text message for toll charge notifications. RiverLink uses text messaging to let users know about a low-balance and it also sends out auto-replenishment reminders for customers using prepaid accounts.
Drivers without prepaid accounts can check tolls owed at RiverLink’s website by clicking the green “pay bill” button on the home page. Drivers with a prepaid account can check crossings by logging in to the website.
RiverLink asks anyone that clicked the fraudulent link and provided personal information to contact their bank or credit card company to secure their financial accounts and information.
Customers who are victims of SMS (short message service) tolling text scams should file a complaint with the FBI’s Internet Crime Complaint Center and include the phone number where the text originated, and the website listed in the text message.