LOUISVILLE, Ky. — The Jefferson County Clerk’s office in downtown Louisville is empty—a rare sight for a Tuesday. 

What You Need To Know

  • Jefferson County Clerk's Office is closed due to cyberattack

  • The office started to experience system outages on Monday 
  • As a result getting licenses and registering vehicles can't be done
  • No data breaches have been reported 

Jefferson County Clerk’s Office experienced system outages on Monday, causing all eight branches to shut down while the cyberattacks are being investigated. 

“Once we had investigated a little bit deeper into the situation, we realized that there had been, cyberattack. And we started alerting the proper authorities and working with a forensic analysis company to try and figure out where the attack happened,” said communications director Ashley Tinius. 

The attack is an obstacle for customers trying to get vehicle registrations and professional licenses like marriage and notary licenses. It also affects voter registrations and housing deeds. The office does not believe any data had been breached.

Tinius said the clerk’s office is optimistic the services will be open soon but they are diligently investigating the attacks to make sure the systems are safe before reopening.  

“It’s unfortunate that we’re closed right now, but we do not want to be reopening, or we don’t want to reopen any of our branches until we can make sure that everything is secure,” Tinius added.

Some services are still available through public records, like searching online land records. People can still change voter registration information through the Kentucky Voter Information Portal. 

“It’s just if you were to find a house today, your deed wouldn’t be recorded until we get everything back up and running. And the professional licensing, you know, those things are it’s impacting those people,” Tinius said.

Mail services and drop off services are still available but will not be processed until the offices are reopened. 

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