KENTUCKY — Two new Kentucky Transportation Cabinet (KYTC) regional driver licensing offices are opening.

Gov. Andy Beshear announced the new offices, located in Columbia and Jackson. Their addition brings the number of KYTC regional offices newly opened or reopened for licensing needs while following Healthy at Work guidelines to 10.

“We are offering essential, in-person public services while taking care to do so in a way that protects public health,” said Beshear. “Essential services include issuing, renewing and replacing operator’s licenses and official identification cards for our fellow Kentuckians who depend on them for employment, travel and emergencies.”

While offices have opened or reopened, Beshear is still encouraging those who can renew or replace credentials by mail or drop-off to do so. 

Those with licenses, permits, or ID cards that are lost, expired or will expire between March 1 through February 28, 2021, and who don't require testing, can apply for remote renewal or replacement through the circuit court clerk in their county of residence. 

Even as KYTC regional offices open or reopen, the Governor encouraged anyone who can renew or replace credentials by mail or drop-off to do so. Those whose licenses, permits or ID cards were lost or expired – or will expire – any time from March 1 through Feb. 28, 2021 and who do not require testing may apply for renewal or replacement remotely through the circuit court clerk in their county of residence. Clerks may have different preferred methods, such as drop-off form or mail-in form. The forms can be downloaded here.

In-person services at the new offices are currently limited to the following:

• Replacement of a lost license, permit or identification card;
• Issuance of a license or ID card needed for employment;
• Issuance of a REAL ID or standard license for a new resident replacing a valid out-of-state credential;
• Issuance of REAL ID or standard licenses for new applicants who have successfully completed Kentucky State Police driver testing;
• Renewal of a credential (or issuance of a REAL ID) with expiration dates of March 18 to July 6, 2020; and
• Issuance of a REAL ID for any resident.

The listed services are also available at KYTC driver licensing offices in Paducah, Madisonville, Elizabethtown, Frankfort, Lexington, Morehead, Somerset and Prestonsburg.

“With the new offices in Columbia and Jackson, we are expanding an important customer service,” KYTC Secretary Jim Gray said. “But we are doing so in a way that protects the health and safety of our customers and our employees. That includes social distancing, wearing face masks and having a sanitized work station for every customer.”

The Columbia office is located at 363 Office Park Drive while the Jackson office is at 1127 Main Street. Both locations will be open Monday through Friday, 8 a.m. to 4 p.m., local time.

Appointments can be made online, and a limited number of workstations will be available to serve walk-ins. Applicants may be asked to wait in their vehicles and will be notified when to return to the issuance office to be served.

The offices are adhering to Healthy at Work guidelines, including wearing masks, socially distancing, and cleaning of surfaces and touch pad equipment.