MILWAUKEE — When it comes to the automotive industry, Paul Sanfelippo knows a thing or two. His family has owned Sanfelippo Auto Repair in Walker’s Point for nearly 30 years. With time, comes change, and he said the industry is more technology-based now. 

“I think automotive gets forgotten,” said Sanfelippo. “You just don’t show up with your small toolbox and say I’ll figure it out anymore. There’s a lot of tech, lot of training and a lot of computer on our day-to-day.” 

He said repair shops are dealing with a technician shortage due to competitive wages, a wave of people retiring and education.

“If there’s ever a business that if you’re not learning, you’re falling behind — it’s this one,” said Sanfelippo.

Steve Herro, with the Milwaukee Area Technical College Drive Program, has seen that firsthand. He said a lack of exposure for technician jobs is another reason the industry is seeing a shortage.

“Very few high schools can afford to have automotive programs anymore because the expense of the equipment,” said Herro. “Fewer people working with friends and family on their cars at home because they’re so technical and you need speciality tools, and kids aren’t getting exposed early on.” 

Herro said despite the shortage, there’s a bright future for the automotive industry locally. The programs offered at MATC are noticing an increase in enrollment for technicians.

“We actually had students on a waiting list,” said Herro. “I think we did a really good job at getting the word out that these are good careers. I would say I get a call pretty much every day asking if we have any students that are ready to come to work.” 

Education outreach is something Sanfelippo uses as a recruitment tool for future employees

“If you’re willing to show up and be here, we’re going to work with you and train you and maybe sponsor your education,” said Sanfelippo.

Sanfelippo said he hopes to continue growing his family business and serve the community by transitioning to keep up with the ever-changing industry. 

He said because of the shortage, and supply and demand issues, wait times are longer than normal. During this time, he said he recommends people consider preventive maintenance and open communication with their technicians. ​