COLUMBUS, Ohio — It seems Zoom is now a household name. What was designed for corporate meetings is now a cultural phenomenon.

  • Video conferencing through apps like Zoom are now standard for not just work meetings, but virtual social gatherings as well. 
  • Cyber Security experts say there are concerns about Zoom’s design and security measures
  • The San Jose, California company has 200+ million daily users 

In December the platform had 10 million daily users and four months later it has exploded in popularity with more than 200 million daily users.

Now the platform is used for anything from family gatherings, religious services, school — even happy hour with friends. However, experts say proceed with caution. 

“What we do know is security has not been a real concern for the development of Zoom. It's been all about ease of use, making it so it can deploy easily,” said Cyber Security expert and Interhack Corporation Founder C. Matthew Curtin. 

Computer Science and Cybersecurity expert Matthew Curtin says there are questions about the different type of encryption used by the company, as well as the kind of traffic it generates. 

“If you're authenticating into the system and all of a sudden your computer starts talking to Facebook, is that a concern for you? What kind of information is going back and forth? Is that a Zoom problem or is it a Facebook problem? Is it both?,” said Curtin. 

Curtin says the fundamental issue is as always, if you haven't paid for the product, you are the product.

In recent weeks Zoom was hit with several lawsuits in Federal Court for allegedly violating the Consumer Privacy Act. 

The company has discovered vulnerabilities like leaked consumer emails and bugs that leave a user's webcam accessible to hackers. 

While the San Jose, California-based company has admitted to some growing pains, they say the vulnerabilities with sending user data to Facebook have been fixed, but they are working on adding additional encryption measures over the next few months. 

Curtin says these are much more than growing pains. Rather, they reveal a design problem. 

“If you design a system in such a way that you don't think too much about the confidentiality of either the data stream or of the information about a meeting, then you're going to have these problems. This isn't something that is just going to happen as a consequence of growing a system or whatever. It is a consequence of developers not choosing security,” said Curtin. 

Curtin says no matter if you're using Zoom, or something else like Skype or even Google Meet-Up, no platform is truly foolproof. 

“The fact of the matter is, you're turning on a microphone, you're turning on a video camera, and if you use anything poorly, then its going to have security and privacy consequences, just like baby monitors or anything else we're hooking up to the internet,” said Curtin. 

Curtin advises to make sure your security software is up to date and always read the Terms and Conditions.