COLUMBUS, Ohio — The operations manager for Mario Fazio’s Columbus is putting a modern twist on his family’s longstanding business.
“It’s a real unique, different kind of trend in the restaurant industry. The ghost kitchen idea,” Frank Fazio-Grk said.
A ghost or cloud kitchen is a business with no in-house dining and only offers delivery.
“We operate in this sort of a small space, which you can actually get a lot out of,” he said.
The third-generation business owner said the ghost kitchen provider, "CloudKitchen," approached him with the idea in 2019.
“It was a good opportunity for me to tackle my long-term goal of expanding the family business in a real quick way,” Fazio-Grk said.
But he said the business model does come with some costs.
“It has its ups and downs. You definitely get an exposure to a new group of people than you would have before. The fees are a little tough,” Fazio-Grk said.
That’s why he suggests ordering his Italian classics right from his website, rather than going through a third-party like Uber-Eats or Grub Hub.
“There’s a few recipes that have withstood the test of time. The marinara recipe, the dough recipe, the homemade bread we make daily,” he said.