WORCESTER, Mass. - Massachusetts Attorney General Andrea Campbell said she is continuing to look at competitive electric suppliers.

Campbell said she has reports dating back to 2015 showing electric suppliers are overcharging customers, mainly low-income consumers. Campbell added that on average, individual residential households are paying $230 more than if they got electricity from a traditional utility company.

The state’s Department of Public Utilities does not oversee or regulate how competitive electric suppliers set their supply product prices, and the suppliers are typically marketed as alternative to traditional utility companies.

Campbell said her office has heard from a lot of frustrated customers. 

“We’ve had complaints from consumers all across the Commonwealth,” Campbell said in an interview with Spectrum News 1. “The reports really delve in deep into what the concern is here. And based on these complaints and based on the disparity in what these folks are paying, I mean think about it, you’re paying close to $250 more, in particular as a low-income household, than others in order to get the same type of service that you might get from a non-competitive electric supply company, we just think that it’s time for this market to go. So, we have some legislative tools that we’re looking to address the issue.”

Campbell said her office has handled more than 1,000 complaints from customers about competitive electric suppliers.