WORCESTER, Mass - The Worcester Registry of Motor Vehicles service center is moving out of downtown.
The Massachusetts Department of Transportation [MassDOT] signed a lease agreement last week and will be relocating the service center to the former Big Y Supermarket location at 50 Southwest Cutoff in Worcester.
According to MassDOT, the state completed a competitive procurement process to find a new location for the Worcester RMV. The new Service Center, which will be located inside the former Big Y store, will have significantly more parking than its current location at 611 Main Street.
When Spectrum News 1 first reported on a possible move from the RMV’s current Main Street location, MassDOT said the building was safe, but deteriorating. The state said significant improvements were needed to continue serving customers, and an upgrade to the current property would cause major disruptions.
Since the start of the coronavirus pandemic, the RMV has shifted additional services to be accessible online and still has a no walk-in policy in place at its service centers.
Last March, Worcester’s local Department of Transitional Assistance [DTA] office opened at the Big Y location. The DTA office closed shortly after it opened due to the coronavirus pandemic and remains closed to in-person visits.