LOUISVILLE, Ky. — Nannette Dix is the Trauma Resilient Communities Team program manager with the city of Louisville. The team is a part of the Louisville Metro Office of Safe and Healthy Neighborhoods and focuses on improving resilience and equity for trauma victims. 

“I got the call, and she said, I just need help. I was inside the bank. I need help. And so when she said that, of course, you know, we’re going to give her the help she need,” Dix says. 

Dix is referring to a woman who called in during the Old National Bank Shooting in April. 

“We’re going to meet you where you are. So we had clinicians that could come to her house because she wasn’t ready to go outside her house. So we went in. And since we’re dealing with a lot of victims of gun violence, we want to make sure that our services are very pliable,” she explained.

So far this year there have been 650 incidents of gun violence in Kentucky according to the Gun Violence Archive. 

 Dix says it’s important that those who experience gun violence feel comfortable opening up in order to avoid future concerns. 

“And what we’re saying is we’re not here to judge you for whatever happens. We don’t we don’t delve into that. What we do is make sure you have a safe place to talk about how you feel,” Dix says. 

Jefferson County residents can call the city’s free and confidential Trauma Resilient Communities hotline at (502) 901-0100 for immediate trauma and mental health counseling.