ANAHEIM, Calif. — Austin Chang is as a physician assistant with the health provider 360 Clinic who comes face to face with thousands of people who could be infected with the coronavirus .

What You Need To Know

  • 360 Clinic tested on average 4,000 per day before Thanksgiving. That number jumped to 7,000 after Thanksgiving

  • Austin Chang works as a physician assistant for healthcare provider 360 Clinic

  • There is a demand for more testing, but 360 Clinic needs more volunteers to help assemble test kits

  • 360 Clinic is expecting to add more testing kiosks in Orange County soon

“Some days could be challenging because amidst the global pandemic there’s a lot of heartbreak,” said Chang.

Chang first suited up with his team in July and was the first clinician to test patients as they drove in. He remembers being terrified.

“When I was able to test that first car, it started to become real. It started to become something I knew we were going to start and really progress,” said Chang.

Based in Westminster, 360 Clinic has grown thanks to a private-public partnership between the County of Orange, Orange County Health Care Agency and local cities. Since it opened, the health provider network has expanded throughout the county with two super testing sites, one at the Orange County Fairgrounds in Costa Mesa and the other at the Anaheim Convention Center.

According to Linda Nguyen, the director of community relations for 360 Clinic, the team helped test a daily average of 4,000 people prior to Thanksgiving. That daily average jumped to 7,000 tests after the holiday. As of Christmas Eve, Nguyen told Spectrum News 1 that 7,000 people had already reserved testing time slots for December 26.

“There’s a lot of people getting tested because bad things have happened in their family and people in their family are sick. They need to know if they’re positive or not,” said Chang.

Besides giving people the self-administered tests, Chang is part of a team of physicians and providers who check in on patients through telemedicine. He said those interactions mean the most to their uninsured patients. 

“When they test positive, not only are they already concerned about COVID and their symptoms, but they’re concerned about what’s going to happen the future. They have the fear of being unable to seek medical attention due to lack of insurance,” said Chang.

Despite testing 7,000 people a day across multiple sites, 360 Clinic has seen an increase in demand. Nguyen said the team can test 10,000 people based on the amounts of testing kits they have, but they need more employees and volunteers.

It takes three to four hours for a group of 20 volunteers to assemble 7,000 self-administering testing kits. The team is also looking for 200 people to join their team to meet the demands of the community.

Chang became a physician assistant after spending six years as an EMT. Never in his wildest dreams did he think he would be testing people in the middle of a pandemic after graduating from physician assistant school, but he wants to help end the pandemic from the frontline.

360 Clinic locations are:

  • Anaheim Convention Center Drive-Thru 1850 S. West St., Anaheim, CA 92802
  • OC Fairgrounds - Drive-Thru 1167 Arlington, Costa Mesa, CA 92626
  • Anaheim City Hall 200 S Anaheim Blvd, Anaheim, CA 92805
  • Santiago Canyon College 8045 E. Chapman Ave, Orange, CA 92869
  • Westminster City Hall Kiosk 8200 Westminster Blvd, Westminster, CA 92683
  • Fountain Valley Sports Park 16400 Brookhurst St., Fountain Valley, CA 92708
  • East Anaheim Gymnasium 8165 E Santa Ana Canyon Rd, Anaheim, CA 92808
  • Brookhurst Community Center 2271 Crescent Ave, Anaheim, CA 92801

Each location has different days and hours of operation. For more information on volunteer and employment opportunities, please visit: